Developing Online Educational Program Delivery

Hezel Associates partnered with a consulting firm in Virginia to deliver planning and evaluation services to a school serving members of the US Armed Services, related to their worldwide online educational program delivery. We assessed programmatic needs and stakeholder perceptions of challenges and opportunities at the school that can be addressed through online learning. This engagement resulted in the development of a business case identifying demand for programs, courses, training, and credentials offered at other institutions of higher education, especially online, through which the school might contract for education services. Also included was a resulting cost/benefit analysis of outsourcing versus insourcing, an assessing of feasibility of multi-modal delivery models (i.e., online, onsite, or hybrid), and detailed next steps and strategies for implementing changes and measuring desired outcomes that may result.